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Friday, June 21, 2019

Factors of Conflict in the Workplace Research Paper

Factors of Conflict in the Workplace - Research Paper ExampleConflict in the workplace is the result of certain factors. For instance, according to Fiore, the approximately Copernican cause could be in the case where one feels taken advantage of. The employer/boss/manager may take advantage of the employees by overworking them except ultimately paying them close to nonhing sometimes even not paying them at all. It could also be that the employee feels misunderstood in the workplace not only by the employer but also by colleagues. In other instances yet, the company may not clearly have interpreted its goals and values salubrious to its employees. Conversely, the employee may have goals and values that are not in tandem with those of the organization that they work for. Thus, there are four main conflict stoppage steps that employers and managers may take so as to reduce workplace conflict. (2008)Sample the following scenario that has the potential for conflict in the workplace. A janitor is going intimately his daily duties in the organization that involve cleaning of not only the halls but also the restroom. He is about 45 years of age and has been a janitor for the last 20 years. On one occasion as he goes about his duties cleaning the restroom, a man in a business become who forms part of the management approaches him and says to him, you should listen to me, you appear to be an intelligent fellow. For more than 15 years you have been cleaning the toilets. Why dont you try some matter else Do something with your carriage and get another job In response, the janitor smiles and says to him, what And leave show business the man in the suit of clothes cannot help but walk away and shake his head in disbelief? Few weeks go by and the janitor and the man in the suit meet gain. Just like before, the man in the suit says the same thing as before. This time the janitors seeks to question him, wherefore he often speaks to him as he does.Janitor I often feel like you are putting me down when you continuously ask me to do something with my life and get another job. Man in suit I am only trying to help.Janitor While I escort that, I would appreciate it if you didnt ask me to get another job. I try not to let it bother me but it makes me feel inadequate. Man in suit I apologize. Janitor apology accepted Apology accepted. I enjoy interacting with the people I come into contact with as I do my job which is why I made fun of your comment last time. Man in suit It was very smart and caught me off guard. I will try and be more appreciative of the job you do for us on a daily basis. Janitor That will be very nice of you. According to Tillett, the first and the most important thing that the managers need to look into is communication skills. They need to understand how communication is carried out in their organization. Of particular significance is the way in which they submit and how they could be teaching their employees to communicate wit h each other. (1999) For instance, it is important that the use of I as opposed to you is encouraged.

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